Microsoft recently announced that it plans to cut even more jobs in its sales and customer success teams in early 2024. This is on top of the 10,000 jobs it has already cut at the beginning of 2023. As Microsoft’s support teams shrink, shouldn’t you have access to a team that can provide 1:1 support…
SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable, and affordable customer relationship management solution. This solution allows you to connect marketing, sales, social media, payment gateways, and eCommerce platforms to deliver the best customer experience. Sugar has a reporting feature that can provide you with a holistic view of your…
Remote monitoring and management (RMM), also know as network management or remote service software, is a type of software that is designed to help managed IT services providers (MSPs) remotely and proactively monitor client endpoints, networks, and computers. This also referred to as remote IT Management. In response to the pandemic, a stay-at-home order was…
As the business world becomes more competitive, technological advancements are put in place to help you succeed. Business Intelligence (BI) is one of the most valuable techniques that is implemented to stay ahead of the game. Business intelligence refers to a range of software programs and services that transforms data analytics into quick and easy-to-access…
Do you find yourself having to work between spreadsheets? Or applications? Maybe you have to use separate forms to pull data, then manually enter that data into another system, and then manually follow up with your customers? This sounds like very tedious work and this can lead to information overload, missing information, or simply, the…
Does your current cloud backup keep you safe from ransomware? At least two companies over the last few days found out their cloud backup didn’t protect them. You can read about it here. It’s important to know. Please, don’t find this out the hard way. You’ve all probably read about ransomware. It’s a type of malware…
If you’ve ever had to exercise your Business Continuity Plan, I hope you walk away from it as we did – supremely proud of your staff. Our team had to respond very recently and did a great job. But see if you can spot the one big vulnerability that we have to address. Recently, we…
Here’s how you can fight back. A Regina company called Evraz will shut down for the next three days to contain a ransomware attack. According to a hacker site, another firm that sells power tools to the construction industry has also been hit. And that’s just a couple we know of from yesterday. Every…
On January 14, 2020, Microsoft Windows 7 reached the end of extended support. This means that Microsoft is no longer issuing updates to the Windows 7 operating system. This includes patches and security updates. Your PC will continue to operate, but new security flaws will not be patched. This means your computers running Windows 7…
At Performance Advantage we have one clear mission for our company – to help our clients leverage technology to achieve their business goals. One challenge we encounter frequently is that some businesses problems have no exact match to off-the-shelf products – unique requirements either complicate the solution or require that multiple components be integrated…