CUPERTINO, Calif.--(BUSINESS WIRE)--SugarCRM, the market-leading customer relationship management (CRM) company that enables effective customer engagement enterprise-wide, today announced that the agenda for SugarCon 2013 (April 8-11,
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Customer Relationship Management, or CRM, includes strategies, models and technology for managing, organizing and streamlining business processes, primarily in the areas of sales, marketing and customer support.
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